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sdMike Dillow Joins PrimeFlight as Manager Cabin Appearance Audit
(Nashville, Tennessee, March 27, 2008)--- Mike Dillow has joined PrimeFlight Aviation Services as Manager Cabin Appearance Audit, according to Mike Wein, President of PrimeFlight. Dillow will create and conduct customized audits as he spearheads PrimeFlight’s efforts at Quality Assurance in their growing airline Cabin Appearance business.

Dillow brings to the table over 25 years of practical airline and transportation industry experience in Customer, Ramp and Cargo Service, with over 18 years with US Airways performing in wide range of roles and responsibilities including Cabin Appearance. Most recently with Aramark out of Charlotte, NC, where he was Director of Food Service, Dillow also spent time with United Parcel Service and JetStream Ground Services.

In announcing Dillon’s position, Wein stated stated, “Mike brings a revolutionary approach, proactive sensibility and a creative execution to this critical position. His talents are many and complement those of our field staff already in place. His addition is a reflection of our company’s strategic commitment to further developing our Cabin Appearance programs in pursuit of growth and expansion.”

PrimeFlight is part of SMS Holdings, an American owned company earning annual revenues of more than $300 million, with consistent growth over the past 30 years. PrimeFlight provides aviation services including ramp services, cabin cleaning, baggage handling, passenger assistance and more to airlines across the U.S. The combination of financial strength, distinctive management techniques, world-class service and seasoned field experience make them unique to the industry and a solid business partner.

SMS Holdings, founded in Nashville in 1988, currently provides services to over 385 facilities in 42 states and the District of Columbia and employs more than 13,000 individuals.

PrimeFlight Names Wein President
PrimeFlight Aviation Services is pleased to announce that Mike Wein has been named president of the company, according to Keith Wolken, chairman of parent company SMS Holdings. Wein succeeds Wolken, who will continue to focus on the ongoing growth plans and development of the entire SMS Holdings operation. In his new position Wein will direct the company's growth and overall performance in North America.

In announcing the news Wolken stated, "While I have been serving as president of PrimeFlight for the past several years, Mike has been the driving force in the dramatic growth of the company, and this promotion is simply the realization of his and his team's accomplishments. Mike is a loyal and dedicated member of our leadership team and I place great confidence in him. His tenure at PrimeFlight is marked by many accomplishments that have been critical to the success of not only PrimeFlight but have had a profound effect on all of SMS Holdings. Under Mike's leadership I believe that PrimeFlight will continue its record of growth while having a positive impact on this industry."

Wein joined SMS Holdings Corporation in 1999 as regional vice president of the operating company Service Management Systems, and was soon promoted to division vice president. He began his tenure at PrimeFlight in 2004 division vice president over the western United States and was later promoted to the position of vice president of Operations in 2005.

In addition to his experience with PrimeFlight Aviation Services and SMS Holdings Corp., Wein has over 17 years of management experience including supervisory, operations, and janitorial. He attended Purdue University where he studied Business Management.


PrimeFlight Handles Baggage in Jacksonville
Jacksonville International Airport has awarded PrimeFlight with two different contracts related to the baggage handling process. The contract for baggage handling services at baggage security checkpoints throughout the airport are designed to free existing TSA security screeners from the baggage loading and handling services at checkpoints. This will shorten the lines for travelers and allow TSA screeners to focus on the overall security process. The contract award in Jacksonville follows a similar contract award by the Greater Orlando Aviation Authority for baggage services at Orlando International. CEO Keith Wolken commented, “We are pleased to be working alongside the Transportation Security Administration in the delivery of this important benefit to the Jacksonville airport and look to expand it to other airports in the future.” PrimeFlight also earned the contract to manage the staffing for the automated baggage system at the airport. The Jacksonville Aviation Authority installed the system during the airport’s recent expansion, and it is one of the most advanced automated baggage systems in the industry. The inline system streamlines the entire process of moving bags for the airport’s six million annual passengers through a comprehensive handling, labeling, and scanning protocol. PrimeFlight is responsible for managing the baggage flow, ensuring the accuracy of the scanning process, and troubleshooting the system.

PrimeFlight Aviation Services Lands Deal with Orlando Airport PrimeFlight was selected by the Greater Orlando Aviation Authority to provide baggage handling services at Orlando International Airport with the intent of freeing Transportation Security Administration screeners to run additional security screening lanes which reduces wait times for travelers. PrimeFlight will put bags through TSA-operated machines and manage the lines. The non-security services provided by PrimeFlight will allow up to 30 TSA workers to focus on passenger screening at Florida’s busiest airport.

Efficiency and Productivity Arriving at All Gates!
PrimeFlight has installed a talented team of professionals to provide enhanced services and support to PrimeFlight managers and employees at each location nationwide. These Field Support Services will enhance customer service and foster company growth.

PrimeFlight Aviation Services Expands Services to Seattle-Tacoma
The multi-year contract adds 55 people to PrimeFlight’s workforce in both Seattle and Nashville. Previously, the ticket checking had been handled by three companies. PrimeFlight demonstrated to Seattle-Tacoma the advantages of consolidating under one company and the Port awarded the entire ticket checking responsibility to PrimeFlight.


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